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If you need to make a general complaint you should refer to the Complaints Policy HEREPlease also refer to our customer guide to complaints HERE.

If your complaint is specifically in relation to money or debt advice, please refer to our Money Debt Advice Complaints Policy HERE.

Jigsaw Homes Group is committed to providing a fair, consistent and accessible service. We believe that everyone who contacts us has the right to be heard, understood and respected. We believe that our staff have the same rights, and the Group must provide a safe working environment for our staff. Please refer to our Unreasonable Behaviour Policy (against Jigsaw Homes representatives) HERE.

For everything else, please complete the form below. 

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Our stories

Sketch image of house
Steven and Catherine, an older couple, had major problems with anti-social behaviour where they lived in their own home.  Damage to their property was so routine that insurance companies refused to cover it any more....find out more

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