Homeless or at risk?

National services for homeless people

For advice on the phone and online advice, contact:

Shelter – for all housing advice - 0808 800 4444 (free on UK landlines)

National Domestic Violence Helpline - 0808 2000 247 (24 hours)

Streetlink – if you’re sleeping rough or know someone who is - 0300 500 0914

National Debtline - for advice on debt, bailiffs, credit and other money issues


Local housing advice

If you need help with your housing, contact your local housing advice centres. These centres can assess your needs before referring you to the service that is right for you.

Bolton Housing Advice Services

1 Silverwell Lane 
Tel: 01204 335 900

Bury Housing Options

Town Hall 
Knowsley Street
Tel: 0161 331 5537

Manchester Homeless Advice & Assessment Service

Manchester Town Hall
Mount Street
Manchester, M2 5DB
Tel: 0161 234 4692
Out of Hours phone: 0161 234 4692

Oldham One Point Housing Options 

1 Medtia Square
Phoenix Street
Oldham, OL1 1AN
Tel: 0161 770 4463

Rochdale Homelessness advice and support

St Alban's House
Drake Street
OL16 1UQ
Telephone: 0300 303 8548
Out of hours: 0300 303 8875

Salford Housing Options Point (SHOP)

Salford Opportunities Centre
2 Paddington Close
Salford M6 5PL
Tel: 0161 793 2020

Tameside Housing Advice

119-125 Old Street
Tel: 0161 331 2700

The Housing Information Centre (Stockport)

1 St. Peter's Square
SK1 1NZ 
Tel: 0161 474 3719

Housing Options Service Trafford (HOST)

Waterside House
Sale Waterside
M33 7ZF 
Tel: 0161 912 2230

Wigan and Leigh Housing Options Property Shop

Wigan Life Centre
The Wiend
Tel: 01942 404128


  • about 7 days agoRT @ian249: Big day at the Palace. OBE day. Thanks to all the good wishes and to the people who've helped me along the way https://t.co/sIy…
  • about 7 days agoWelcome to our colleagues from @AdactusHG who are with us today, looking round our projects and schemes. It's Oldham first and then Tameside
  • about 8 days agoRT @Mushtaq_NewCh: At the launch of the Human Development Report for Greater Manchester. Important as we respond to the challenges posed by…


Your support can go a long way to help change lives.

Donate now

Our stories

Women silhouette
Emma had to live at her daughter’s and sleep on the sofa after leaving a private rented property that she could no longer afford.Her Employment Support Allowance had been sanctioned ...find out more


Stay in the know about our latest activities and projects.