Oldham Floating Support Partnership stepped in to contact a wide range of agencies and charities for help, and sought benefits advice from the Citizens Advice Bureau.
The Liverpool Merchant Trust Fund helped repair much of the house including the broken pipes and windows, whilst Age UK repaired the heating system.
Steven was found to be eligible for disability benefits after an appeal to the DWP and was able to increase his income. With their finances stabilised and their house repaired, OFSP helped them to find a solicitor and sell the house so they could move to a new area.
The couple have now moved into a bungalow, which the council helped equip with disability aids.
Both Steven and Catherine are safe, secure and happy in their new home.