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If you need to make a general complaint you should refer to the Complaints Policy HEREPlease also refer to our customer guide to complaints HERE.

If your complaint is specifically in relation to money or debt advice, please refer to our Money Debt Advice Complaints Policy HERE.

Jigsaw Homes Group is committed to providing a fair, consistent and accessible service. We believe that everyone who contacts us has the right to be heard, understood and respected. We believe that our staff have the same rights, and the Group must provide a safe working environment for our staff. Please refer to our Unreasonable Behaviour Policy (against Jigsaw Homes representatives) HERE.

For everything else, please complete the form below. 

Twitter

  • about 4 days agoAt #oxfam #gmpa inequality meeting with Peer Mentors looking at issues around inequality and poverty https://t.co/J1KN9wZxCK
  • about 11 days agoOur volunteers shared what they gained from their time volunteering and on the Customer Peer Mentor course.… https://t.co/KLV4cvYgSt
  • about 12 days agoHayley Trowbridge at People's Voice Media. Workshop on Curating Lived Experience stories. Community Reporting techn… https://t.co/GrHtSGwPf2

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James is an elderly gentleman who lives alone.He has dementia and is supported by his daughter who lives several miles away and works full time....find out more

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